Step 1 of 5 - About the payer

All fields with an asterisk (*) are mandatory.

Title

First Name

Last Name

Company / Organisation:

Email address

Please enter your contact telephone number (Optional)

Terms and Conditions *

By completing this form, you are providing your personal information. In doing so you are accepting and consenting to the processing of your personal information. In creating an online account, depending on the types of service you choose to add, you will have the option to:

View and manage your Council Tax bill online;

View and manage your Business Rates bill online;

View any Housing Benefit claims; and/or

View details of tenants (for landlords only)

Your personal details will only be shared with those members of staff who are directly involved in providing the services that you choose to have linked to your account.

For more detail about the personal data that we use and the processes used to provide these services to you please go to www.colchester.gov.uk/privacy. This notice also provides details of your rights and how to exercise them.

I have read and understood the terms & conditions.

Contact Information

If you have any general queries you can contact us using the following details;

Email: online@colchester.gov.uk

Phone: (01206) 282300

Or by writing to the following address:

Colchester City Council, Rowan House, 33 Sheepen Road, Colchester, CO3 3WG

Secure website

Direct Debit Instructions can now be set up online.

We value your privacy and security so all interactions with Colchester City Council use 128-bit encryption to protect your personal details when they are transmitted over the Internet.

All the normal Direct Debit safeguards and guarantees apply when you set up an instruction online. No changes in the amount, date or frequency of a payment can be made without notifying you at least 7 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society, and sending a copy of the letter to us.